Otero County Processing Center

Looking for Someone in ICE Custody?

    SEARCH FOR A DETAINEE NOW BY NAME

    Start by searching for your loved one to see where they are being held. When searching by name, the detainee's first and last names are required and must be an exact match and select the detainee's country of birth.

      SEARCH FOR A DETAINEE NOW BY A-NUMBER

      Search by the detainee's A-Number, which must be exactly nine digits long. If the A-Number has fewer than nine digits, please add zeros at the beginning. You are also required to select the detainee's correct country of birth.

      Otero County Processing Center, New Mexico

      ICE Detention Facility

      New York City Field Office
      160 South River Street
      Hackensack, NJ, Jersey
      Facility Main Telephone Line: (201) 527-3000
      Field Office Main Telephone Line: (212)-863-3401

      Contact information

      If you would like to get information on a detainee at the Otero County Processing Center, please call (575) 824-0440 between the hours of 8:00 AM and 5:00 PM.

      Please have the following detainee information available:

      • First name
      • Last name (including hyphenated last names)
      • Any aliases the detainee might useDate of birth
      • Country of birth

      Visitation hours:

      The visitation hours for the Otero County Processing Center are organized by the detainee’s risk level. They are broken out as follows:

      ICE Level Medium High & High Detainees

      Saturday

      • 1:00 PM to 3:00 PM

      Sunday

      • 1:00 PM to 3:00 PM

      ICE Level Low & Medium Low Detainees

      Saturday

      • 3:00 PM to 5:00 PM

      Sunday

      • 3:00 PM to 5:00 PM

      ICE Restricted Housing Unit Detainees

      Saturday

      • 5:00 PM to 6:00 PM

      Sunday

      • 5:00 PM to 6:00 PM

      Weekdays visits are available Monday through Friday form 9:00 AM -3:00 PM but you must submit a request to the Warden.

      You should always plan on arriving at least 45 minutes before the scheduled
      visitation time so you can be processed appropriately through security. All visitors must show a valid ID and visits are not to exceed 60 minutes. Some exceptions might be given to families traveling long distances.

      Attorneys are allowed to visit their clients daily from 8:00 AM to 4:30 PM.

      The Otero County Processing Center. Photo courtesy Google Maps.

      View all ICE detention facilities.

      ICE ERO facilities where you can post a bond.

      Call now to bond out an ICE detainee: (844) 910-2342

      Immigration Bond Information

      for the Otero County Processing Center

      Delivery bonds (i.e., immigration bonds) can be posted in-person directly at the Otero County Processing Center. Immigration bonds can be posted Monday-Friday (except holidays) at this facility from 9:00 AM to 3:00 PM.

      To post an immigration bond for someone detained at this facility you must have a money order, cashier’s check or certified check. If the bond amount exceeds $10,000 and over, you can only pay by single cashier’s check or a certified check. All payments should be made to the “US Department of Homeland Security” or “Immigration and Customs Enforcement.”

      If you do not want to post the bond in-person yourself, you can also have a licensed immigration bond agent post the bond for you. For a small fee, ranging from 2% – 10%, an agent can post the bond for you electronically, so that you do not have to travel to the ICE-ERO facility. This process is typically faster and easier than posting a bond yourself.

        SEARCH FOR A DETAINEE

        When searching by name, a detainee's first and last names are required and must be an exact match and select the detainee's country of birth.

        Frequently asked questions about the Otero County Processing Center

        Does the facility have public parking?

        Yes. If you know someone who is detained at the Otero County Processing Center in Chaparral, New Mexico and you would like to visit them, there is free public parking available at the facility.

        Can I post a bond for someone who is detained at the Otero County Processing Center?

        If a bond has been set then yes, you may bond someone out who is being detained at this facility. Unlike many other ICE Detention Centers, Otero County Processing Center is an ICE-ERO facility, which means that you can post an immigration bond directly at this facility.

        If I am bonding someone out of the Otero County Processing Center, do I post the bond there or do I post the bond in another location?

        Delivery bonds (i.e., immigration bonds) can be posted in-person directly at the Otero County Processing Center. Immigration bonds can be posted Monday-Friday (except holidays) at this facility from 9:00 AM to 3:00 PM. There is also one other ICE-ERO facility in New Mexico where you can post a bond. It is located at 5441 Watson Drive SE, Albuquerque, NM 87106. The number there is (505) 452-4850.

        Contact Us

        If you want immediate help locating an ICE detainee, fill out our form and someone will get back to you ASAP.

          IF YOU WOULD LIKE INFORMATION ON HOW TO BOND OUT SOMEONE WHO IS IN ICE CUSTODY, PLEASE CONTACT (844) 910-2342.

          How to get information on an ICE detainee

          If you would like to get information on a detainee, please call the Field Office Main Telephone Number, (915) 856-2317.

          Please have the following detainee information available:

          • First name
          • Last name (including hyphenated last names)
          • Any aliases the detainee might use
          • Date of birth
          • Country of birth

          If you would like to get in touch with a defendant/detainee, please call the facility’s main number, (575) 824-0440 ext. 200.

          Please have the following detainee information available:

          • Full name
          • Alien Registration Number (A Number)
          • Your name and telephone number

          New Mexico ICE Detention Facilities

          Not every ICE detention facility allows you to post an immigration bond in New Mexico. If you would like to post an immigration bond it must be done at an ICE-ERO facility that accepts immigration bonds.

          You can post an immigration bond through a licensed immigration bonding agent. That agent can post a bond for you electronically for any detention facility in New Mexico and around the US.

          Video transcript: If you would like to locate someone who is currently being detained on an immigration violation, you can search on The Center for Immigration Assistance’s website by going to www.cfiaus.com.

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