South Texas Family Residential Center

Looking for Someone in ICE Custody?

    SEARCH FOR A DETAINEE NOW BY NAME

    Start by searching for your loved one to see where they are being held. When searching by name, the detainee's first and last names are required and must be an exact match and select the detainee's country of birth.

      SEARCH FOR A DETAINEE NOW BY A-NUMBER

      Search by the detainee's A-Number, which must be exactly nine digits long. If the A-Number has fewer than nine digits, please add zeros at the beginning. You are also required to select the detainee's correct country of birth.

      South Texas Family Residential Center, Texas

      ICE Detention Facility

      San Antonio Field Office
      300 El Rancho Way
      Dilley, TX, 78017
      Facility Main Telephone Line: (830) 378-6500
      Field Office Main Telephone Line: (210) 283-4750
      Contractor Telephone Line (detainee messages): (830) 378-6500

      Contact information

      If you would like to get information on a detainee at the South Texas Family Residential Center, please call (830) 378-6500 between the hours of 8:00 AM – 10:00 PM.

      Please have the following detainee information available:

      • First name
      • Last name (including hyphenated last names)
      • Any aliases the detainee might use
      • Date of birth
      • Country of birth

      Visitation hours:

      Visitation hours at the South Texas Family Residential Center are broken out as follows:

      Sunday – Saturday

      • 8:00 AM to 8:00 PM

      Detainees can visit for 60 minutes, but detainees are allowed an unlimited number of visits.

      The facility recommends you arrive at least 45 minutes ahead of your scheduled time so you can be processed appropriate through security.

      Attorneys can visit clients seven days a week from 7:00 AM to 8:00 PM (including holidays).

      View all ICE detention facilities.

      ICE ERO facilities where you can post a bond.

      Call now to bond out an ICE detainee: (844) 910-2342

      Immigration Bond Information

      for the South Texas Family Residential Center

      Delivery bonds (i.e., immigration bonds) cannot be posted in-person directly at the South Texas Family Residential Center. Instead, family members or associates can post an immigration bond at any of the 82 ICE-ERO facilities around the country that accept immigration bonds. The closest facility to the South Texas Family Residential Center that accepts immigration bonds is located at 3523 Cross Point Drive, San Antonio, TX 78217. The phone number there is (210) 564-2032. Immigration bonds can be posted Monday-Friday (except holidays) at this facility from 9:00 AM to 3:00 PM. Bonds cannot be posted directly at this facility.

      To post an immigration bond for someone detained, you must have a money order, cashier’s check or certified check. If the bond amount exceeds $10,000 and over, you can only pay by single cashier’s check or a certified check. All payments should be made to the “US Department of Homeland Security” or “Immigration and Customs Enforcement.”

      If you do not want to post the bond in-person yourself, you can also have a licensed immigration bond agent post the bond for you. For a small fee, ranging from 2% – 10%, an agent can post the bond for you electronically, so that you do not have to travel to the ICE-ERO facility. This process is typically faster and easier than posting a bond yourself.

        SEARCH FOR A DETAINEE

        When searching by name, a detainee's first and last names are required and must be an exact match and select the detainee's country of birth.

        Frequently asked questions about the South Texas Family Residential Center

        Does the facility have public parking?

        Yes. If you know someone who is detained at South Texas Family Residential Center in Dilley, Texas and you would like to visit them, there is free parking available at the facility.

        Can I post a bond for someone who is detained at the South Texas Family Residential Center?

        If an immigration judge has set a bond in the immigrant’s case, then yes, you may bond someone out of the South Texas Family Residential Center. See the next question below, regarding the various locations where bonds can physically be posted and processed.

        If I am bonding someone out of the South Texas Family Residential Center, do I post the bond there or do I post the bond in another location?

        While you can bail someone out of the South Texas Family Residential Center, you cannot post the bond at that facility. The immigration bond must be posted at one of 82 ICE-ERO facilities that accept immigration bonds. The closest facility that accepts immigration bonds is located at 3523 Cross Point Drive, San Antonio, TX 78217. The phone number there is (210) 564-2032.

        Contact Us

        If you want immediate help locating an ICE detainee, fill out our form and someone will get back to you ASAP.

          IF YOU WOULD LIKE INFORMATION ON HOW TO BOND OUT SOMEONE WHO IS IN ICE CUSTODY, PLEASE CONTACT (844) 910-2342.

          How to get information on an ICE detainee

          If you would like to get information on a detainee, please call the Field Office Main Telephone Number, (210) 283-4750.

          Please have the following detainee information available:

          • First name
          • Last name (including hyphenated last names)
          • Any aliases the detainee might use
          • Date of birth
          • Country of birth

          If you would like to get in touch with a defendant/detainee, please call the facility’s main number, (830) 378-6500.

          Please have the following detainee information available:

          • Full name
          • Alien Registration Number (A Number)
          • Your name and telephone number

          Video transcript: If you would like to locate someone who is currently being detained on an immigration violation, you can search on The Center for Immigration Assistance’s website by going to www.cfiaus.com.

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